Shipping Policy
Free worldwide shipping
We ship to customers all over the world, and shipping is free for all countries.
| Shipping area | Worldwide |
|---|---|
| Shipping cost | Free |
| Order processing time | 1 to 3 business days |
| Estimated delivery time | 7 to 15 business days after shipping, depending on your country |
| Shipping carriers | International postal and courier services |
Delivery times
Delivery time starts after your payment has been received and your order has been processed. Because demand is currently very high, shipping delays may occur. We keep you informed about every step by email.
Tracking
After your order ships, you will receive an email with a tracking number so you can follow your package.
Customs, import duties, and taxes
Depending on your country, your parcel may be subject to customs fees, import duties, or taxes. Any such fees are not charged by us at checkout; if your country applies them, they are the customer's responsibility.
Digital products
Digital products (for example e-books) are delivered by email to the address you provided at checkout right after payment. No physical shipment takes place. If the email does not arrive within a few minutes, please check your spam folder.
Delivery address
Orders are shipped to the address you enter at checkout. Please make sure your address details are complete and correct. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Damaged or lost packages
If your package arrives damaged, or does not arrive, please contact us at branvoir.support@gmail.com with your order number and, if possible, a photo. If your order is lost or arrives damaged, we will send a replacement or refund you in full.
Questions about shipping
If you have questions about your delivery, contact us at branvoir.support@gmail.com.