Terms of Service
These Terms of Service apply to all purchases made on branvoir.com (the “Website”). By placing an order, you agree to these terms.
1. About us
branvoir.com is operated by Branvoir (“Branvoir”, “we”, “us”). Contact: branvoir.support@gmail.com. See also our Contact page.
2. Placing an order
- Product descriptions on the Website are not binding offers. By completing the checkout, you submit a binding order for the items in your cart.
- We accept your order by sending an order confirmation by email, or by shipping the items. If we cannot accept your order, we will tell you and refund any payment received.
- Order processing is mostly automated by email. Please make sure the email address you provide is correct so you receive our messages.
- Before you submit your order, you can review and correct your entries in the checkout.
- The contract is concluded in English.
3. Prices and payment
- All prices are shown in US dollars (USD). Prices do not include any import taxes or duties your country may apply.
- Shipping is free worldwide, see our Shipping Policy. Depending on your country, customs fees, import duties, or taxes may apply. Fees charged by your bank or card issuer (for example currency conversion fees) are your responsibility.
- Available payment methods are shown at checkout. Payments are processed by a secure third-party payment provider, whose own terms apply to the payment.
4. Delivery
We deliver to the address you provide at checkout. Delivery times and conditions are described in our Shipping Policy. If delivery fails for reasons you are responsible for (for example an incorrect address), you may be asked to cover the reasonable additional costs.
5. Returns, refunds, and cancellations
Our 30-day money-back guarantee applies to your purchase. You can also cancel an order before it ships.
6. Warranty
Your purchase includes a lifetime warranty against defects in materials and workmanship.
7. Health information
This product is not intended to diagnose, treat, cure, or prevent any disease and does not replace medical advice or treatment. Individual results may vary. If you have a health condition, talk to your doctor or another qualified health professional before using the product, and never disregard medical advice because of something you read on our Website.
8. Limitation of liability
To the maximum extent permitted by the law that applies to your purchase, Branvoir is not liable for indirect or consequential losses, and our total liability for any claim relating to an order is limited to the amount you paid for that order. Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, and nothing limits your rights under the laws that apply where you live.
9. Governing law and disputes
These terms are governed by the laws that apply where the customer lives, to the extent required by local consumer protection law. Before starting any formal proceeding, please contact us at branvoir.support@gmail.com so we can try to resolve the matter.
10. Changes to these terms
We may update these terms from time to time. The version published on the Website when you place your order applies to that order.
11. Contact
Questions about these terms? Email branvoir.support@gmail.com.